SafariDesk
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Self-Hosted Helpdesk

Self-Host Your Own Helpdesk. Own Your Data.

Deploy SafariDesk on your own server, on your own domain - completely under your control. No shared infrastructure. No data leaving your hands.

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SafariDesk self-hosted helpdesk running on a private server infrastructure
What You Get

Everything You Need to Self-Host

Deploy a professional helpdesk on your own infrastructure with full data ownership and no vendor lock-in.

Docker Images

Ready-to-deploy packages that set up on your server fast - no complex configuration required.

Installation Support

We help you get up and running from day one with hands-on onboarding assistance.

Your Own Domain

Run SafariDesk on your brand, your URL - fully white-labelled for your customers.

Quarterly Updates

New features and improvements delivered every 3 months to keep your helpdesk modern and secure.

Ongoing Support

We're with you throughout the year - not just at setup, but for every question after.

Full Data Control

Your data stays on your server, always. Complete ownership with no third-party access.

How It Works

From Download to Fully Running in 3 Steps

Get your helpdesk up and running on your own server in minutes, not months.

Get Your Docker Images

Download your Docker images and deploy SafariDesk on your own server and domain - completely free for 30 days. No credit card required.

Test Drive Your Helpdesk

Run SafariDesk on your own server for 30 days. Set it up, invite your team, and see how it works in your real environment - with full access to every feature.

Unlock Your Annual License

Love it? Purchase your annual license key for $299/year. Your license activates the full software, keeps your data intact, and includes quarterly updates, new features, and ongoing support.

Why Self-Hosted

Why Teams Choose Self-Hosted SafariDesk

Full data sovereignty, predictable pricing, and complete control over your support platform.

Total Data Privacy

Your customer data never touches our servers - it stays on your infrastructure, under your control.

Your Brand, Your Domain

Looks and feels like your own product. White-label the helpdesk with your brand identity and URL.

Full Control

Customize, configure, and manage everything yourself - from server settings to application preferences.

Predictable Cost

One flat annual fee of $299. No per-agent charges, no usage surprises, no hidden costs.

Always Up to Date

Quarterly updates keep your helpdesk modern and secure with new features and security patches.

Open Source Transparency

The codebase is publicly available on GitHub - audit it, contribute to it, or fork it for your needs.

Simple, Honest Pricing

One Plan. One Price. No Surprises.

No per-agent fees. No usage limits. Just one flat annual price for your entire team.

Self-Hosted Plan

Unlimited agents. One flat fee.

$299 / year
  • Docker images included
  • Installation support included
  • Quarterly updates included
  • New features every quarter
  • Run on your own server & domain
  • Full data ownership
  • No per-agent fees
  • No usage limits
Start Now - $299/year
30-day free trial. No credit card required.
Self-Hosted FAQs

Questions? We've Got Answers.

Straight answers about self-hosting, infrastructure, pricing, and support.

Yes. SafariDesk OS is an open-source self-hosted helpdesk solution you can run on any infrastructure you control - a VPS, a private cloud, or an on-premise server. You deploy with Docker Compose, configure your environment variables, and connect your own domain and SMTP provider.

SafariDesk OS is distributed as a Docker image and deployed via Docker Compose. The standard deployment brings up the application server, background task workers, and a PostgreSQL database in a single compose file. You can run it on any Linux server with Docker installed - no Kubernetes or complex orchestration required.

The SafariDesk OS open-source self-hosted version is free to use forever during the 30-day trial. After the trial, you pay $299/year for your annual license which includes quarterly updates, new features, and ongoing support. There are no per-agent or per-ticket fees.

Self-hosting gives you complete data sovereignty, full control over your infrastructure, predictable flat-rate pricing, and the ability to run SafariDesk on your own brand and domain. It's ideal for teams with strict compliance requirements, data residency needs, or a preference for owning their stack.

The self-hosted plan includes installation support to get you up and running, quarterly software updates with new features, and ongoing support throughout the year. Optional premium support and consulting packages are also available.

Ready to Own Your Helpdesk?

Stop paying per agent. Stop sharing your data. Get SafariDesk Self-Hosted and run a professional helpdesk entirely on your own terms.

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